Cookie and Privacy Policy

When you are visiting our website ( data about you is being collected to adjust and improve the user experience of our webshop. If you do not want this information to be collected, you can delete your cookies (see this guidance) and refrain from any further use of our website. Below you find a more detailed description of what type of information is being collected, to what purpose, and which third parties have access to the collected data.

Our website uses 'Cookies'. These are text files being stored on your computer, tablet, smartphone or similar devices with the purpose of recognising your device, recalling preferences as well as creating statistical data on the use of our website. It is possible to delete or block cookies. See this guide for further details. contains cookies from third parties, whose solutions we use to optimise our webshop Flashforge Denmark.

Personal information

In general
Personal information is the kind of information that in one way or another can be attributed to you. When you are using, we collect different types of personal information about you. This is done during normal access to content on our website, when you register as a customer and/or purchase goods from Flashforge Denmark online.

We typically collect and process the following types of information: A unique ID and technical information on your computer, tablet, smartphone (or similar device), your IP-address, and geographical location. To the extent that you have given your explicit consent to this and actively type in this information, we also process your: Name, phone number, email, address, and payment details. This occurs typically when you purchase goods or create a customer account.

We have taken technical and organisational measures to prevent that your personal information neither accidentally nor unlawfully is published or deleted. These measures have also been taken to avoid your personal information being shared with unauthorised third parties, being abused or in any other form being treated illegally.

We first and foremost collect user data to create a high-quality and secure user experience on We process user data to be able to register and complete your purchases and payments as well as to be able to ensure a correct delivery of your goods. Additionally, we make use of information on the usage of to optimise our content and services.

Storage period
User data are being stored in the amount of time that it is possible (or mandatory) in regard to applicable law. We delete user data, once they no longer serve a necessary purpose. For how long we store user information, depends on the character of the information and the reason for its storage. It is therefore not possible to define a general time frame for when we delete collected user data.

Sharing of information
Data on you and other customer's use of is being collected with the help of Google Analytics, a web-based solution for web statistics. Furthermore, we use several third parties for processing and storing of user information, such as providers for our digital payment solutions (QuickPay; Nets) as well as our accounting system provided by Dinero. The named parties process data exclusively on our behalf and may not use them for their own purposes.

Your personal information, such as name, email, phone number, etc. will never be shared with additional parties, unless you give your explicit consent. We only use data processors based in the EU or in countries that can offer appropriate protection of your data.

Access and complaints
You have the right to be informed about what user data Flashforge Denmark is collecting and processing about you. Additionally, you can object at any time to our use of your personal information. You can recall your consent to our storing and processing of your user data. If our user data about you is incorrect, you have the right to demand that these data are corrected or deleted. Inquiries to this end can be submitted to: If you want to officially complain about our processing of your personal information, you can contact the Danish Data Protection Agency.

Website owner and contact information:

Tura Scandinavia AB
Bregnerødvej 132
DK3460 Birkerød
Telephone Number:
(+45) 48 18 78 81
Email Address:
VAT Number: 28120273

Any questions?
If you have any questions or comments regarding our Cookie and Privacy Policy please feel free to contact us by email:

Tura Scandinavia AB, 2. April 2024